Request Account Deletion
To request deletion of your Aveho account and associated data, please email us at support@avehosolutions.com with the subject line “Account Deletion Request” and include the email address associated with your Aveho account.
What gets deleted:
- Your account and login credentials
- Your personal profile information (name, email, phone number)
- Any events you created as an Organizer
- All items, rooms, and inventory associated with your events
- Your ratings and participation as a Guest
- Your conversation history with Ava
What is retained:
- Transaction records for any Aveho Plus purchases (retained for 7 years for tax and legal compliance)
- Anonymized, aggregated usage data that cannot be linked back to you
Processing time: We will process your request within 30 days of receipt.
If you have questions, contact us at support@avehosolutions.com.